Terms & Conditions

Welcome to Catch Us Brew. By accessing our website or placing an order, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General

Catch Us Brew is an online food and coffee business operating in Qatar. We reserve the right to update or modify these terms and conditions when necessary.

2. Products and Descriptions

We strive to display our coffee, beverages, food items, and other products as accurately as possible. However, slight variations in appearance, presentation, or packaging may occur.

3. Orders and Availability

All orders are subject to product availability and our ability to prepare them. Customers are responsible for reviewing their selected items, quantities, and order details before confirming a purchase.

4. Pricing and Payment

All prices are displayed in the currency indicated on our website. Orders are processed according to the selected payment method and applicable payment requirements.

5. Preparation and Delivery

Orders are prepared and delivered according to the estimated time and delivery options provided at checkout. Delivery times may vary depending on the delivery location, order volume, and circumstances beyond our control.

6. Order Changes and Cancellations

Customers who wish to modify or cancel an order should contact us as soon as possible. Changes or cancellations may not be possible once preparation has begun. Refunds and cancellations are handled according to our applicable policies and relevant consumer protection requirements.

7. Product Quality and Allergens

We take care to maintain appropriate food preparation and handling standards. Customers should inform us of any known food allergies or dietary requirements before placing an order. Products may contain or come into contact with common allergens. Please contact us for further information about specific ingredients.

8. Customer Responsibility

Customers are responsible for providing accurate contact information and delivery addresses and for being available to receive their orders at the specified location.

9. Privacy

Catch Us Brew respects customer privacy and handles personal information in accordance with applicable privacy practices and laws. Information may be used as necessary to process orders, arrange deliveries, and provide customer support.

10. Contact Us

For questions or assistance regarding our menu, orders, payments, or delivery services, please contact us through the customer service channels available on our website.

By placing an order through our website, you acknowledge that you have read and agreed to these terms and conditions.